At Fitness Junction we make sure that the customer receives elite service and we aim to build a community of fitness enthusiasts. We believe in complete transparency that's why we mention all our policies on this official website upfront.
1. GURANTEED RESULTS : when we say we believe in giving guaranteed results we actually mean it. The plan guarantee entails that, " if you follow the plan for 100 days and still do not get any results, we will refund all your money." This guarantee does not apply if you are not following the plan or are not able to follow the plan during the 100 days course.
2. HOLD OPTION : If you come across any medical or financial issues during the Training Program & Cannot follow the plan , we provide a solution for that also which is called the "HOLD OPTION". It allows you to put your plan on hold for as long as you want, your days won't be counted as a part of the hundred days program and you can resume your plan whenever you are ready.
3. Returns & Refunds : many a times people make an impulsive decision of buying the plan but they are not not ready for that type of commitment in that case there are provisions for a partial refund if you have not answered the questionnaire once you have answered the questionnaire I start investing my time and energy in creating your plan so once you are on board there is no turning back so once so to be clear once you answer the questionnaire and I start working on your plan there are no refunds or returns on your enrolment fee.
4. TOKEN AMOUNT : Due to excessive demand some people might not get availability of the slots when they want to start their training. For instance, if someone wants to start from first of May but they know that the slots are going to be filled by then. To solve this problem we have introduced the token amount concept where you can pay a token amount to book your spot. We will reserve the spot for you and would not give it to anyone and once you are ready to begin you can start your plan. There is no deadline or a specified period to start your plan after paying the token amount you can take as long as you want. Token amount is non-refundable once paid. This is because we reserve your support and do not give it to anyone else and if the person whose sport was reserved backs of then it is a big loss for us as we lose not just the complete pay amount or fee but we also lose a great potential transformation.
5. Mannerism : During The entire course of this training program I assure you that I would maintain a completely professional yet friendly and cooperative attitude with you that is my guarantee as a trainer what I expect in return is at least partial decency from my clients so anything starting from verbal abuses or insults that are aggressive and negative in nature would result in the termination of your training program without any fee refunds.